*Please note: this also includes certain areas of Northern Scotland. Please enter your postcode at checkout to see charges for your area.

Express Delivery Guarantee

Order with express delivery and receive your items next working day when ordered by 1pm the previous working day. (2 working days for highlands and highlands).

Our express delivery options are covered by our delivery guarantee, meaning if your order arrives later than the specified time working days, we'll refund you your delivery fee without hesitation.

The Couriers

We are proud to be working with the best couriers in the country. When it comes to fast delivery and customer service we can't be beat.

We use different carriers for delivery depending on the products being shipped. The majority of our orders are shipped via DX on their premium services. The courier will depend on the size of your order. Please leave a mobile number when placing your order so you are able to receive SMS updates. Both DPD and Royal Mail will give you a time slot on the tracking information.

The other carriers we use are Palletways and Tuffnells. This is normally for large products that come on a pallet e.g. very large terracotta pots or other large items.

Please note, our palletised delivery services are delivered kerbside. If you have a tarmacked driveway the driver will try to deliver the pallet as close to your door as possible, however if door access is gravelled or grass, it will be kerbside drop off. Please leave a valid contact number so our couriers can update you if they experience any delays or queries with your delivery.

If your order is delivered on a pallet the driver is not expected to take the pallet back with them.

SOME PRODUCTS WE SHIP ARE CONSIDERED FRAGILE GOODS, FOR THIS REASON WE ASK THAT YOU PLEASE INSPECT ORDERS UPON DELIVERY AND SIGN 'DAMAGED' OR REFUSE DELIVERY IF THE PRODUCT IS DAMAGED IN ANYWAY.