Bonsai

Inoku Rectangular Bonsai Pot & Saucer Set - Multiple Colours - 6 Sizes

£15.99 GBP

Bonsai is a Japanese art form that has been studied and refined over centuries.

These rectangular pots are inspired by traditional growing practice and pottery design. With careful tree selection and maintenance, anyone can enjoy the art of Bonsai. Available in blue or green and in 6 sizes. This product comes with a matching saucer to finish the look perfectly.

Please note that these pots are individual items and do not come in a group.

Dimensions

Length Width Height (inc Saucer) Weight (inc Saucer)
15cm 10.5cm 6cm 0.5kg
19.5cm 15cm 7.5cm 1.2kg
27cm 17.5cm 9cm 2kg
30cm 22cm 10cm 3.2kg
36.5cm 28cm 12cm 8.3kg
41.5cm 33cm 14cm 11.5kg

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    Delivery Charges

    FREE DELIVERY WHEN YOU SPEND £40+

    Orders under £40 incur a £2.99 delivery fee. All orders £40 or more are delivered free of charge.

    Delivery Times

    Standard delivery time is 3-5 working days but in a lot of cases this will be significantly shorter as we aim to dispatch products within 24 hours of you placing the order.

    The Couriers

    We are proud to be working with the best couriers in the country. When it comes to fast delivery and customer service we cant be beat.

    We use two carriers for delivery depending on the products being shipped. The majority of our orders are shipped via DPD on their premium service. Please leave a mobile number when placing your order so you are able to receive sms updates. If your order is shipped with DPD you will receive a 1 hour time slot.

    The other carrier we use is Tuffnells. This is normally for large products that come on a pallet.

    If your order is delivered on a pallet the driver is not expected to take the pallet back with them.

    SOME PRODUCTS WE SHIP ARE CONSIDERED FRAGILE GOODS, FOR THIS REASON WE ASK THAT YOU PLEASE INSPECT ORDERS UPON DELIVERY AND SIGN 'DAMAGED' IF THE PRODUCT IS DAMAGED IN ANYWAY.

     

    Returns Policy

    Changing your mind?

    If your return is within our policy below please contact us at enquiries@gardenesque.com to arrange a return/refund/exchange

    Our returns policy lasts 30 days if you change your mind. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    To complete your return, we require a receipt or proof of purchase.

    Please do not send your purchase back to the manufacturer.

    There are certain situations where only partial refunds are granted (if applicable)

     

    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
    • Any item that is returned more than 30 days after delivery 

     

    Damages

    In the unlikely event that you have received a damaged product please contact us immediately so we can arrange a replacement or return.

    We do ask that you inspect all products upon delivery and if they are damaged to be signed for "DAMAGED"

    Refunds

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

     

    Late or missing refunds

    If you haven’t received a refund yet, first check your bank account again.

    Then contact your credit card company, it may take some time before your refund is officially posted.

    Next contact your bank. There is often some processing time before a refund is posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us at enquiries@gardenesque.com

     

    Sale items

    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

     

    Exchanges

    We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at enquiries@gardenesque.com and we will arrange a return for you

     

    Gifts

    If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

    If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

     

    Shipping

    To return your product, you should email enquiries@gardenesque.com and we will help arrange a collection for you.

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund and we have arranged the return, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping an item over £20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned items

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