We’re here to help!

Whether you have a question about your order or need some help before you buy, we understand it’s nice to chat to real people. That’s why we have a number of ways you can contact us directly at Gardenesque. We read every message we receive and will respond as quickly as possible.


Please note: We are experiencing a higher volume of queries after the bank holiday and will be able to reply as soon as possible. It can take up to 2 working days. We are sorry for any inconvenience caused. 

Customer Service Operating Hours:
Monday to Friday: 9am - 5pm (excluding bank holidays and the festive holiday period)

How to contact us

By Live Chat Please message us via the widget at the bottom right of your screen (visible when online)
By Phone 01276 535641
Due to a high volume of queries at the moment, we are currently operating a voicemail service. If you've also emailed, please bear with us; we will reply directly to your email as soon as we can.
If you have a question about a delivery, please see our delivery page for details or updates.
Other Enquiries 
For PR and Marketing opportunities, please email pr@gardenesque.com.

For out of hours enquiries, please contact us via email or using the contact form below. Our usual response time is one working day. 

Gardenesque - Part of the Joust Group