We’re here to help!

Whether you have a question about your order or need some help before you buy, we understand it’s nice to chat to real people. That’s why we have a number of ways you can contact us directly at Gardenesque. Please note, our customer care opening hours are monday to friday.


Customer Service Operating Hours:

Monday to Friday: 9am - 5pm (excluding bank holidays and the festive holiday period)

How to contact us

If contacting us from a Gmail account, please add us to your safe senders list, check your spam box and mark our emails as "not spam", to ensure you're receiving our replies.
By Phone - Due to high demand at the moment, the fastest way to reach us will be via email. If you have already emailed, please allow us 24 working hours to address your email. Please note, we will have limited access to the telephone lines but if you want to call and leave a message you can do on 01276 535641 Open Mon - Friday 
If you have a question about a delivery, please see our delivery page for details or updates first. 
Other Enquiries 
For PR and Marketing opportunities, please email pr@gardenesque.com.

For out of hours enquiries, please contact us via email or using the contact form below. Our usual response time is one working day. 

Gardenesque - Part of the Joust Group